Triple Diamond is an organisation’s strategic design process to identify, define, and solve complex problems. The process consists of three phases, each focusing on a specific aspect of problem-solving: Discover, Define, and Develop.
Discover: The first phase of the Triple Diamond process involves discovering and understanding the problem. This phase is focused on gathering information, conducting research, and identifying the needs and requirements of stakeholders. The goal of this phase is to develop a clear understanding of the problem and the context in which it exists.
Define: The second phase of the Triple Diamond process involves defining the problem. This phase is focused on analyzing the information gathered in the Discover phase and synthesizing it into a clear problem statement. The problem statement should be focused and specific and should capture the essence of the problem that needs to be solved.
Develop: The third phase of the Triple Diamond process involves developing solutions to the problem. This phase is focused on generating ideas, prototyping solutions, and testing them to ensure they meet the needs of stakeholders. The goal of this phase is to develop a solution that is feasible, viable, and desirable.
The Triple Diamond process is iterative, meaning each phase informs and builds upon the previous one. The process starts with a broad understanding of the problem and narrows to a specific problem statement in the Define phase. The Develop phase then generates potential solutions, which are tested and refined before a final solution is selected.
The Triple Diamond process is often used in design thinking, a problem-solving approach emphasising empathy, experimentation, and iteration. The process is particularly useful for solving complex problems that require a deep understanding of user needs and a creative approach to finding solutions.
Triple Diamond is a strategic design process that helps organizations identify, define, and solve complex problems. The process consists of three phases: Discover, Define, and Develop, which are iterative and build upon each other. The process is often used in design thinking and is particularly useful for solving complex problems that require a creative approach.